From Metrics to Meaning: Finding Value in Evidence-Based HR Systems

HR has always been about the numbers. Now, evidence-based analytics are allowing savvy HR practitioners to separate the nuance from the noise.
— By Sharon Ross

For decades, executives around Canada have been able to rely on their HR partners for numbers. How many employees were hired last year? What are the turnover rates? How many met their goals? What is the variance to budget on the wellness program? Yet for all the numbers HR teams provided, when it came time to make decisions or strategic moves, it often still felt like organizations were operating in a “gut instinct” and reactive model.

The numbers were noise, basically. Without being analyzed and interpreted, activity reports and budget metrics could not stand up to an influential executive’s view or inform a harried manager’s rewards program. Fortunately, a new shift toward evidence-based practice in HR offers the chance for companies to change the quality of the conversations wit...

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